Tickets & Passes Terms & Conditions

Liability Notice

IMPORTANT! All ticket & pass purchases are subject to your acceptance of our Exclusion of Liability and Assumption of Risk Notice, which will affect your legal rights including the right to sue. Please click here to read this prior to your purchase and only proceed with your purchase if you read, understand and agree to the notice.

Lift Tickets Terms & Conditions

All Lift Ticket sales are final and non-refundable. This includes Full-Day Lift Tickets, Half-Day Lift Tickets, Learning Area Lift Tickets, Multi-Day Lift Tickets, Tube Park Tickets, and Sightseeing Lift Tickets (both summer & winter). No refunds or credit exchange will be provided for pre-purchased lift tickets during winter early season (limited lift) lift ticket pricing.

Lake Louise Season Pass Terms & Conditions

A Season Pass Release of Liability Form (waiver) must be read, understood, filled out, and signed before a Season Pass can be issued (click here to view the waiver).

Agreement and acceptance of these terms will be indicated by the purchase and use of your pass:

  • The seasons pass issued with this application is valid only for the person whose photograph appears on it. Should any other person attempt to use this pass it will be confiscated without rebate and that person will be prosecuted under the Criminal Code of Canada.
  • In the event of misconduct or non-observation of the Ski Resort safety regulations (or Skiers Responsibility Code) on the part of the passholder, he/she will be prohibited use of the lifts as determined by the management.
  • The holder of this pass assumes all risk of personal injury or loss or damage to property.
  • The season pass is nontransferable. There will be no refunds, unless the refund option has been purchased. Refunds are given for medical conditions or transfer of employment only.
  • There is a $25 charge for a replacement pass.
  • Passholders without their pass may receive a lift ticket on the first occurrence. On additional days the pass-holder will be required to purchase a replacement pass.
  • This pass remains the property of The Lake Louise Ski Resort.
  • To determine your pass category, all ages are calculated as of November 1, of the current winter season.

Conditions of use are subject to change without notice.

Important Student Pass Details

To qualify for a Student Pass you must be a full time student between the ages of 18 and 24 (inclusive) in an accredited Canadian College or University. Valid student photo ID must be shown to qualify.

Lake Louise Plus Card Terms & Conditions

The following terms and conditions apply to the 2021/22 Lake Louise Plus Card:

Lake Louise Plus Card (LLPC) MUST BE ACTIVATED IN ADVANCE at LLPC is non-transferable and can only be used once per day. LLPC is for Ages 13+. One card per person per season. Free lift ticket on 1st, 4th, and 7th cumulative visits valid at: Lake Louise Ski Resort, Castle Mountain Resort, Panorama Mountain Resort, and RED Mountain Resort. Bonus Day free lift ticket valid for one use per season at either Snow Valley Ski Club or Canyon Ski Resort. 20% off full-day, full-priced ticket prices (Ages 13+) during paid visits. 20% off child (Ages 6-12) full-day, full-priced ticket prices for up to 2 accompanying children daily. Spring Value Days: April 18th - May 8th, 2022. 30% off full-day, full-priced ticket prices (Ages 13+) for up to 2 accompanying friends daily. Child or Friend discounts do not count towards LLPC visitation. Actual card and I.D. required to obtain Free Day or Discount. No credit or exchanges for unused LLPC or portions thereof. All sales final. No cash value. No credit for lost or stolen cards. Cannot be combined with other offers. Valid only for the 2021/22 winter season and subject to Covid-19 procedures and mitigations.

Need More Information?

If you have questions or need help please call us at 1-877-956-8473 (9-LOUISE) or send an email to