Season Pass refund option
There will be no refunds whatsoever on Season Passes unless the Refund Option is purchased at the time of pass purchase. The Refund Option is only valid as a result of medical conditions supported by a doctor's certificate, or a transfer of employment supported by a letter from your employer. The Refund option is not refundable. The Refund option is not available for the Spring Pass, Corporate Pass, VIP Parking, VIP Add-Ons, Lockers, Tiger Passes, Super Senior passes and Grade 2 Funpass. Click here for more details.
Picking up your pass
Season Passes can be picked up at the Lake Louise Ski Resort at our Guest Services Department, our Calgary Sales Office, or Experience Lake Louise (located in Samson Mall). Click here for directions.
A Release of Liability form must be read, understood and signed prior to passes being issued. This can be completed online (a link will be emailed to you prior to opening day) or in person when you come to pick up your pass.